> How To Order

Dear Customers,

The shop is temporarily closed from 14th December(Sat) to 21st December(Sat).
We are scheduled to re-open on 22nd December (Sun).
Please kindly understand that we will not be able to respond to your emails until the shop opens on 22nd December.
Thank you,

How To Order

Please contact us by email.
Email address : engcontact@niconico-guitars.com

Payment Method

We accept bank transfer or credit card payment.
Please contact us for more details.

Please note that import duties and VAT vary by country and they are the responsibility of the consignee.
If you choose to pay by bank transfer, customers are responsible for all fees related to overseas money transfers.

Our bank information

Swift/BIC Code : TOMIJPJT
Bank Name : Kiraboshi Bank, Ltd.
Branch Name : Aoyama dori branch (868)
Ordinary Saving Account
Account No: 0205430
Account Name : Nico-Nico Guitars Ltd.

Return Policy

We do not accept any returns or refunds after payment has been confirmed.
In the event of damage or other incidents during transportation, please notify us and also report it to the courier company or EMS, and they will take appropriate action.

We will also request the courier company to investigate.

Please note, the restrictions of Brazilian rosewood export/import are still in place.
If you have any questions, please feel free to contact us.