Dear Customers,

The store is temporarily closed from 29th December (Sun) to 3rd January 2025 (Fri).
We are scheduled to re-open on 4th January (Sat).
Please kindly understand that we will not be able to respond to your emails until the shop opens on 4th January (Sat).
Thank you,

Dear Overseas Customers,

Located in Shibuya Tokyo, Nico-Nico Guitars was founded in 1996.
With our long experience, our shop is highly regarded as a reliable seller of top quality secondhand items.
We have experienced many of international sales, so please be assured that your orders will be dealt properly, and have put great effort to make our customers to be satisfied with our service and great guitars.

We sell and ship Used Guitars, Basses, and Vintage Guitars worldwide.

Niconico guitars photo

How To Order

Please contact us by email.
Email address : engcontact@niconico-guitars.com

Payment Method

We accept bank transfer or credit card payment.
Please contact us for more details.

Please note that import duties and VAT vary by country and they are the responsibility of the consignee.
If you choose to pay by bank transfer, customers are responsible for all fees related to overseas money transfers.

Our bank information

Swift/BIC Code : TOMIJPJT
Bank Name : Kiraboshi Bank, Ltd.
Branch Name : Aoyama dori branch (868)
Ordinary Saving Account
Account No: 0205430
Account Name : Nico-Nico Guitars Ltd.

Shipping

We use Fedex or EMS (Express Mail Service) for international shipping.
Shipping fee varies depending on the destination, box size and weight.

Currently EMS is not available for some countries.

Please contact us for more information.
The shipping fee includes insurance and handling fees.

Return Policy

We do not accept any returns or refunds after payment has been confirmed.
In the event of damage or other incidents during transportation, please notify us and also report it to the courier company or EMS, and they will take appropriate action.

We will also request the courier company to investigate.

Please note, the restrictions of Brazilian rosewood export/import are still in place.
If you have any questions, please feel free to contact us.

Caution on eBay Listings

Unauthorized reproduction of any of our product descriptions and product photos is prohibited.

We have been seeing sellers on eBay listing our in-stock products and using our product photos, but we do not list/sell any of our guitars on eBay or any other auction sites nor do we have any association with these sellers.

The price of these eBay listings may differ from our sale price, so if there is anything that interests you, please visit Nico-Nico Guitars' web site for more information or inquiries. Thank you.

Our Address

Nico-Nico Guitars Tokyo
tomita Bldg. 2F,1-4-12 Shibuya,
Shibuya-Ku Tokyo Japan
Zip 150-0002

Our Business Hours

AM11:00 – PM20:00, Shop closed on Wednesdays.
(all times Japan Standard Time)

Please email us for any other questions.
engcontact@niconico-guitars.com