Privacy Policy

Recognising the importance of protecting personal information, Nico-Nico Guitars is committed to safeguarding customer privacy in accordance with the "Privacy Information Protection Law" and this Privacy Policy.

Privacy Policy

At Nico-Nico Guitars (hereafter referred to as 'we', 'us' or 'our shop'), we respect your privacy and are fully committed to protecting it with the utmost care.

We promote the protection of personal information by raising awareness of its importance among all our employees.

Our privacy protection policies are as follows.

Management and Protection of Personal Information

We manage the personal information we collect using appropriate protective and security measures to prevent the loss, destruction, falsification, leakage and unauthorised access of information.

We implement strict management of personal information and safety measures.

Collection and Use of Personal Information

The personal information we collect is used only for the purposes of responding to customers' enquiries by sending emails and documents.

Information Sharing and Disclosure

We will not share personal information about customers with third parties, except in the following specified cases:

  • With consent: Information will be disclosed when Nico-Nico Guitars has your consent.
  • Third-party service providers: Information will be shared with business partners or contractors appointed by our shop to provide the desired services.
  • To comply with the law: Information may be disclosed if requested by a court, the police or any other judicial organization.

Safety measures of Personal Information

To ensure the accuracy and safety of personal information, thorough security measures have been taken.

Identity Verification

If you wish to inquire about, modify or delete any personal information that we have collected, we will verify your identity and then respond.

Compliance with laws and regulations

We will comply with all applicable Japanese laws and regulations relating to the personal information we possess. We will also review the content of this policy as necessary to improve it.

Contact Information

If you have any questions or comments regarding this Privacy Policy, please contact us.